crm

https://gitlab.com/kb/crm

Icon

<i class="fa fa-ticket"></i>

Initialise

For the standard view, click Settings, Display Notify List

_images/2024-06-25-settings.png

Then tick Display notify list:

_images/2024-06-25-settings-display-notify-list.png

Ticket

To re-open a complete ticket:

from crm.models import Ticket
ticket = Ticket.objects.get(pk=386)
ticket.complete = None
ticket.complete_user = None
ticket.save()