To make a user an admin:
Users, select the user.
Scroll down, “Show more”
Admin roles and privileges, Manage Roles
Malcolm followed these notes, Create a group & choose group settings and they worked. I am not sure if the notes below are useful or not.
Start by adding Groups for Business to your Google Apps. This will allow you to add the Public Access Level to a group.
If you want emails to go to a group of people e.g. to send
emails to everyone in the company, then create a group alias.
To create an
admin email address, create a group:
Home, More Controls, Groups
We must give the
public permission to send email addresses to the group:
Groups, select your group, Access Settings, Posting permissions, Post, Public, Save
Creating a group does not add another user to the account, so will not cost any more.